Can a wheelchair user still go on a tour?

Regrettably, due to the historic nature of the building not all areas of the attraction are accessible by wheelchair:

  • St George’s Tower (which has 101 steps on a steep, narrow and winding staircase).
  • The Mound which has some steep steps and gradients.
  • Some of the prison cells which have 620-640mm wide doorways.

Please see our Access Information page for further information.

Related FAQs

Due to the historical nature of the building Prams & Pushchairs do not fit through our doors, so they need to be left in the reception area where they will be looked after by a member of our team.

St George’s Tower has 101 steps on a steep, narrow and winding staircase. Visitors unable to climb St. George’s Tower may wait at the bottom of the tower in the seating area. A short film will be put on to show you the views and stories you may have missed. You will then be able to rejoin your group and continue with your tour throughout the castle.

Yes guide dogs and assistance dogs are allowed within the prison and the Mound. However, for health and safety reasons, no dogs are allowed to climb St. George’s Tower.

How can we help?