• People who book in advance receive a 10% discount on the standard guided tour.
• The discount is valid for pre-bookings made at least 24 hours before the chosen visit.
• Valid on pre-bookings for visits before 11:59 on 31st January 2026.
• The discount cannot be used in conjunction with any other offer or discount and is not exchangeable for cash.
• The discount is not applicable to existing bookings.
• Oxford Castle & Prison reserves all rights to change or refuse the offer at any time, and is subject to availability. Efforts will be made to minimise any impact on participants to avoid undue dissatisfaction.

• Guests who require care during their visit can get a free carer ticket.
• The carer ticket is only valid on the general guided tours and only on the same tour as the person requiring assistance.
• Only one carer ticket may be issued per paying guest who requires assistance.
• The carer ticket can be purchased on the day, or you can call us directly on 01865 260663 to reserve a carer spot in advance of your tour.
• The discount cannot be used in conjunction with any other offer or discount and is not exchangeable for cash.
• If you cannot comply with the terms on the day of your visit, you will need to pay the full walk-up rate.

For Carer entry, we accept any of the following forms of ID/Documentation:

• Entitlement to Disability Living Allowance for children under 16 or DLA.
• Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded or the allowance book.
• Attendance or Carer’s Allowance letter of award.
• Employment and Support Allowance (ESA).
• A Valid Blue Badge or Credibility Access Card.
• BD8 or a Certificate of Visual Impairment (CVI).
• Proof of Entitlement to Child Disability Payment.
• An Access card, Young Scot card or disabled bus pass indicating that the individual requires a carer.

If you are an international visitor or have any other documentation that has not been listed here, please call 01865 260663 to see if we can accept other forms of identification.

• People who work in the armed forces, NHS and emergency services receive a 20% discount on standard guided tours.
• Valid proof of membership to the armed forces or emergency services must be provided. Only valid for a maximum of 6 people.
• The discount is available for walk-up admissions and pre-bookings on the general guided tour only.
• It is one use per transaction. Children under 5 are free.
• The discount cannot be used in conjunction with any other offer or discount and is not exchangeable for cash.
• If you cannot comply with the terms on the day of your visit, you will need to pay the full walk-up rate. Entry will not be allowed without full payment.
• The discount is not applicable to existing bookings.
• Oxford Castle & Prison reserves all rights to change or refuse the offer at any time, and is subject to availability. Efforts will be made to minimise any impact on participants to avoid undue dissatisfaction.

• A 15% discount on standard guided tour tickets using code FRIENDS15 is valid until 23:59 on January 31, 2026 (Online booking only).
• The discount applies only to general guided tours available until 23:59 on January 31, 2026.
• The discount cannot be combined with any other offers, experiences, events, or promotional tickets. It does not apply to online advanced ticket rates.
• Only valid for a maximum of 6 people.
• Children under 16 must be accompanied by an adult.
• The claimant must be present during the visit.
• If you booked using the Friends 15% discount and cannot comply with the terms on the day of your visit, you will need to pay the remaining balance at the full walk-up rate. Entry will not be allowed without full payment.
• The discount is not applicable to existing bookings.
• Oxford Castle & Prison reserves all rights to change or refuse the offer at any time, and is subject to availability. Efforts will be made to minimise any impact on participants to avoid undue dissatisfaction.

• People living in Oxfordshire are eligible for a 20% discount on the standard guided tour tickets using the code OXONSUNDAY20.
• This discount offer is valid until 23:59 on January 31, 2026.
• The discount applies only to general guided tours available on Sundays.
• To receive the discount, you must provide the following two proofs of residency at the point of purchase. Identification in the form of:
  • photo ID with address or.
  • a utility bill/authorised letter with a name and address on it.
• The discount cannot be combined with any other offers, experiences, events, or promotional tickets. It does not apply to the online advanced ticket rates.
• The offer is valid for online booking and walk-ins.
• Children under 16 must be accompanied by an adult.
• The claimant must be present during the visit.
• If you booked using the Locals’ Sunday Tour Discount and cannot comply with the terms on the day of your visit, you will need to pay the remaining balance at the full walk-up rate. Entry will not be allowed without full payment.
• The discount is not applicable to existing bookings.
• Oxford Castle & Prison reserves all rights to change or refuse the offer at any time, and is subject to availability. Efforts will be made to minimise any impact on participants to avoid undue dissatisfaction.
• Eligible postcodes are all OX postcodes as well as RG9 Henley, GL56 Chipping Norton, GL7 Faringdon, HP14 Thame, HP18 Bicester & Kidlington, MK18 Bicester & Kidlington, NN13 Bicester & Kidlington, RG16 Faringdon, RG17 Thame, RG4 Henley, RG8 Thame, RG9 Didcot, SN6 Faringdon, and SN7 Faringdon.

• Members of Oxford Preservation Trust receive free entry on the standard guided tour.
• Oxford Preservation Trust Members get a 20% discount in the gift shop. This offer excludes alcohol and cannot be used in conjunction with any other offer or promotion.
• The discount is valid if your guided tour booking date is within the start and expiry dates of your annual pass.
• Valid Membership ID must be presented along with a verifiable photo ID on arrival each time you visit. If you cannot comply with the terms on the day of your visit, you will need to pay the full walk-up rate. Entry will not be allowed without full payment.
• The offer is not applicable to existing bookings.
• Oxford Castle & Prison reserves all rights to change or refuse the offer at any time, and is subject to availability. Efforts will be made to minimise any impact on participants to avoid undue dissatisfaction.

• Experience Oxfordshire Partnership members get a 25% discount on the general guided tour with their valid Perks for Partners card (walk-up admissions only).
• The Perks for Partners card is required to receive the discount and must be presented on arrival before the booking payment.
• The discount cannot be combined with any other offers, experiences, events, or promotional tickets. It does not apply to pre-booking ticket rates.
• The discount is not exchangeable for cash and is only valid for admissions.
• If you cannot comply with the terms on the day of your visit, you will need to pay the full walk-up rate. Entry will not be allowed without full payment.
• The discount is not applicable to existing bookings.
• Oxford Castle & Prison reserves all rights to change or refuse the offer at any time, and is subject to availability. Efforts will be made to minimise any impact on participants to avoid undue dissatisfaction.

• English Heritage members get a 25% discount on the general guided tour (walk-up admissions only)
• The discount cannot be combined with any other offers, experiences, events, or promotional tickets. It does not apply to pre-booking ticket rates.
• The discount is not exchangeable for cash and is only valid for admissions.
• Valid proof of live membership is required to receive the discount. Guests must present the English Heritage card on arrival before booking.
• If you cannot comply with the terms on the day of your visit, you will need to pay the full walk-up rate. Entry will not be allowed without full payment.
• The discount is not applicable to existing bookings.
• Oxford Castle & Prison reserves all rights to change or refuse the offer at any time, and is subject to availability. Efforts will be made to minimise any impact on participants to avoid undue dissatisfaction.

• People with an annual pass to our sister attraction, Spinnaker Tower, get 10% off on the standard guided tour.
• The discount can only be given at the time of purchase by presenting a valid Annual Pass.
• The discount is valid if your guided tour booking date is within the start and expiry dates of your annual pass.
• Your Annual Pass must be presented along with verifiable photo ID on arrival each time you visit. Failure to do so will result in a non-refundable charge of an ‘on the day’ admission rate.
• The discount cannot be combined with any other offers, experiences, events, or promotional tickets. It does not apply to online advanced ticket rates.
• The Spinnker Tower Annual Passes are non-transferable and cannot be sold, loaned or used by any third party. Access may be denied in the event of fraud or misuse of the pass.
• For more information on the Spinnaker Tower Annual Pass, visit their website.
• The discount is not applicable to existing bookings.
• Oxford Castle & Prison reserves all rights to change or refuse the offer at any time, and is subject to availability. Efforts will be made to minimise any impact on guests to avoid undue dissatisfaction.