Know before you go: everything you need to know for your visit to Oxford Castle and Prison

Our doors are open and we’re ready to welcome you to Oxford Castle and Prison!

Before you book…

  1. Book online in advance – each tour has a capacity of 20 people so we recommend booking online to guarantee the tour time that you want and to avoid disappointment. We especially recommend booking in advance during the school holidays as our tours get booked up quickly!
  2. Check our opening times & prices – we are open from 10am everyday, however our tour times change depending on what time of year it is. We close every year on 24th, 25th and 26th December. Click here to see our current opening times & prices.
  3. Read through our booking terms and conditions – before you book your visit please read through our ts and cs

After you’ve booked…

  1. Booking confirmation email – once you have booked you will receive a booking confirmation email confirming the date and time of your visit. Please email us at info@oxfordcastleandprison.co.uk if you have not received this.
  2. Plan your visit to us – No parking is available on site. We recommend using one of 5 Oxford Park and Rides which have frequent bus links into the city centre. Seacourt Park and Ride is the closest to the city. Car parks can be found at Oxpens, Worcester Street, Gloucester Green and Westgate Shopping Centre which are all a short walking distance to Oxford Castle. For more details and a map of Oxford’s car parks please visit the Oxford City Council website.
  3. Arrival – please arrive 10 minutes before the start of your tour slot so we can ensure that the tour begins on time.

Book with confidence

  1. Our team safety protocols – where applicable, the team will be wearing face coverings and sometimes gloves (we’ll still be smiling). Prior to every shift the team will complete a pre-check, including hand washing and a temperature check, to ensure they are ready and able to work.
  2. Clean it, clean it, clean it – we already maintain the highest of standards on site, but now more than ever we’ll be going above and beyond to make sure that the attraction is super clean. We’ve upped the regular cleaning regime of surfaces and touch points and have invested in more thorough deep cleans as well.
  3. Wash / sanitising hands – We have installed hand sanitiser points at regular intervals around the attraction for your convenience.
  4. Cards not cash – our online booking system is easy to use, and we encourage you to book online in advance where possible. As capacity for each tour is 20 this means you can guarantee your place on a tour, at a time that suits you and avoid disappointment. On site, please use contactless payment where possible to reduce the handling of cash.

We cannot wait to welcome you to Oxford Castle and Prison, where we invite you to Step back and do 1000 years of time…

Please note: An inherent risk of COVID-19 exists in every public place where people are present. By entering our attraction, guests accept they have a duty to take steps to ensure their own safety. All guests should behave in a safe manner we would ask you to leave for the safety of others. Please respect our team.

© 2022 Oxford Castle & Prison. All Rights Reserved.

Continuum Attractions is committed to achieving the highest standards of Health & Safety to all its visitors and employees. We are proud of the processes, systems and procedures we have in place across our business. Health & Safety is much a part of our company culture as our dedication to delivering unique experiences in memorable locations.